Privacy Policy
Effective Date: January 18, 2024
Medella Physical Therapy ("us," "we," or "our") operates the website www.medellaphysicaltherapy.com (the "Website"). This privacy policy governs our collection, use, and disclosure of personal information that we receive from users of the Website.
Consent to Privacy Policy
By using our Website, you consent to the collection, use, and disclosure of your personal information as described in this privacy policy. If you do not agree with any part of this policy, please refrain from using our Website.
Information Collection and Use
We may collect personal information from you when you visit our Website, fill out forms, make appointments, communicate with us through the Website, or otherwise provide information to us.
The information we collect may include, but is not limited to:
Name
Contact information (phone number, email address, physical address)
Date of birth
Medical history and information relevant to your treatment
Payment information (credit card details, billing address)
We use this information for the following purposes:
To provide our services and fulfill our obligations to you
To communicate with you regarding your treatment and appointments
To process payments for our services
To improve our services and customer experience
To comply with legal and regulatory requirements
Information Sharing and Disclosure We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as outlined in this privacy policy. However, we may share your information with the following entities or under the following circumstances:
Third-party service providers who assist us in operating our Website and conducting business activities, such as appointment scheduling software providers or payment processors.
Legal authorities or law enforcement agencies when required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
As part of a business transition, such as a merger, acquisition, or sale of assets, in which case your personal information may be transferred to the successor entity.
Marketing: We will not use any of your information in marketing materials.
Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
Security: We take reasonable precautions to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights: You have the right to access, update, or delete your personal information that we hold. Please contact us using the information provided at the end of this privacy policy to exercise your rights.
Changes to this Privacy Policy: We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on our Website. It is your responsibility to review this policy periodically for any updates or changes.
Contact Us: If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at 817-697-7982.